Payment Policy
Accepted Payment Methods
Maveda accepts the following payment methods at checkout. All available payment options are displayed at the time of purchase and may vary depending on your location, device, and payment provider.
Credit & Debit Cards
Visa
Mastercard
American Express
Card payments may require additional bank authentication or verification depending on your card issuer.
Dutch & Belgian Payment Methods
iDEAL
Bancontact
iDEAL and Bancontact are the most widely used payment methods in the Netherlands and Belgium and are processed directly through your own bank.
Digital Wallets & Other
PayPal
Shop Pay
Digital wallet availability may depend on your browser, device, region, and saved payment settings.
Accepted Payment Icons
Not accepted
Maveda does not currently accept bank transfers (other than iDEAL), cryptocurrency, money orders, checks, or cash on delivery. Payment options are subject to change and this page may be updated accordingly.
Pricing & Currency
All prices displayed on maveda.nl are shown in Euros (EUR, €). Maveda serves customers in the Netherlands exclusively.
Transparent pricing
The amount shown at checkout is the final order amount before you place your order, including applicable product prices, shipping costs, VAT, discounts, and any checkout adjustments shown during the purchase process.
Currency conversion & bank fees
If your payment card or account is denominated in a currency other than EUR, your bank or payment provider may apply its own exchange rate and may charge a foreign transaction or currency conversion fee. These charges are outside Maveda's control and are the customer's responsibility.
VAT and checkout totals
Applicable VAT and shipping charges are calculated and displayed at checkout where required. Customers are responsible for reviewing the final total before submitting payment.
Payment Security
The security of your payment information is important to us. Maveda uses secure payment infrastructure and industry-standard safeguards to protect payment information during checkout.
Security standards in place
SSL / TLS Encryption
Data transmitted between your browser and maveda.nl is encrypted using secure SSL / TLS technology. Look for the padlock icon in your browser's address bar.
PCI-DSS Compliant Processing
Payment processing is handled through secure, PCI-DSS compliant payment gateways and Shopify's checkout infrastructure.
No Card Data Stored
Maveda does not store complete card numbers, CVV codes, or sensitive payment credentials. Payment details are handled by secure third-party processors.
Fraud Detection
Orders may be screened using fraud-prevention tools, payment risk checks, and verification processes designed to protect customers and the business.
Secure checkout
All payment information is encrypted and processed through secure payment gateways. Maveda does not store full payment card numbers, CVV codes, or sensitive payment credentials.
Billing & Order Confirmation
Payment is collected at the time your order is placed. Once your transaction is successfully authorised, an order confirmation email will be sent to the email address provided during checkout.
When you are charged
Your payment method is charged immediately upon successful order placement.
You will receive an order confirmation email shortly after purchase.
Order information can be referenced using your order confirmation number.
Your billing statement may show the merchant or payment processor name associated with Maveda.
Payment declined?
If your payment is declined, no order will be completed and no successful charge will be captured by Maveda. Common reasons include insufficient funds, incorrect card information, expired payment methods, fraud-prevention blocks, or authorisation failures from your bank or payment provider.
No order confirmation received?
Please check your spam or junk folder first. If you still cannot locate your confirmation, contact us at contact@maveda.nl with the email address used at checkout and the approximate transaction amount.
Order Verification & Fraud Prevention
Maveda reserves the right to review and verify orders before shipment. Orders identified as high-risk may require additional verification to protect both customers and the company from fraudulent transactions.
We may
Contact you by email or phone to confirm billing, shipping, or payment details before dispatching your order.
Place an order on hold while additional verification is completed.
Cancel and refund an order if we are unable to verify it to our satisfaction.
Chargeback policy
Customers are encouraged to contact our support team at contact@maveda.nl before initiating a chargeback. Most concerns can be resolved directly through customer support, including refunds, replacements, or order investigations.
Filing a chargeback without first contacting Maveda may delay resolution. Where required, Maveda may provide order records, payment details, fulfilment records, and carrier tracking information to the relevant payment provider or financial institution.
Refunds & Cancellations
Refunds are governed by our Returns & Refunds Policy. The following is a payment-focused summary of common refund and cancellation timelines.
Store credit
Instant
Store credit may be issued immediately once approved and may be used toward future purchases on maveda.nl.
Original payment method
5–10 business days
Approved refunds are processed back to the original payment method. Processing times vary by bank and payment provider and may take 5–10 business days after refund approval.
Order cancellation
Orders may be cancelled prior to shipment. Once an order has entered the fulfilment or shipping process, cancellation may no longer be possible. Contact us as soon as possible at contact@maveda.nl if you wish to cancel an order.
Statutory withdrawal right (cooling-off period)
Under the EU Consumer Rights Directive, consumers in the Netherlands have a statutory 14-day cooling-off period to withdraw from a purchase. See our Returns & Refunds Policy for full details on withdrawal and refunds.
Unresolved disputes
If a payment-related dispute cannot be resolved directly with Maveda, Dutch customers may contact the Autoriteit Consument & Markt (ACM), the Netherlands Authority for Consumers & Markets, at www.acm.nl.
No Subscription Billing
Maveda does not currently offer subscription-based products or recurring billing services. All purchases on maveda.nl are one-time transactions unless explicitly stated otherwise on a product page. You will not be enrolled in automatic recurring billing without your express consent.
Payment Enquiries
For any payment-related queries, including billing issues, refund status, unrecognised charges, or invoice requests, please contact our customer support team.
This Payment Policy applies to all orders placed on maveda.nl and may be updated from time to time without prior notice. The version published on this page is currently in force. Effective 10 August 2026.