Who we are

About
Us

Maveda is an online store for Dutch households, offering a carefully curated range across home and garden, kitchen and DIY, beauty and fashion, baby and child, pet supplies, electronics and sports. One store, a broad range, and service you can rely on.

One-stop shop Fast order processing 30-day returns Serving the Netherlands

Our Story

The idea behind Maveda

We believed shopping for the household could be simpler.

The everyday things a household needs tend to be spread across ten different shops: one for kitchen tools, one for garden supplies, one for baby items, another for pet accessories. Each with its own delivery terms, its own quality gamble, its own checkout.

Maveda was built to give Dutch customers one reliable destination for a broad share of what a household needs, from kitchen tools and DIY supplies to beauty, baby items, pet accessories, electronics and sports and health products.

We don't add products just to make the catalogue look bigger. Every item is selected for usefulness, quality and value, so you can find what you need in one store without giving up on trust.

Our mission

Give Dutch households a broad, carefully curated range, with fast order processing, transparent service, and a shopping experience they can trust.

Our values

Careful selection over overwhelming choice. Clarity about delivery times and policy. Accessible customer support for any question, before or after your order.

Thousands of orders delivered across the Netherlands
Dozens of curated product categories
One dedicated support team for every question

What We Offer

From the kitchen to the garden, from the DIY drawer to the nursery, Maveda brings together a broad range for nearly every room and every moment at home.

We organize our range around the categories Dutch households search for most, so you can find what you need quickly instead of scrolling through an endless, unsorted catalogue.

Kitchen & DIY

Tools that work

Kitchen tools and DIY supplies for anyone who likes to cook, build, or repair, from small hand tools to smart kitchen helpers.

Beauty & Fashion

Care and style

Personal care products and fashion accessories for the daily routine, selected for quality and value for money.

Baby & Child

For the whole family

Items for the nursery and growing child, chosen with attention to safety, ease of use and quality.

Pet Accessories

For your companion

Accessories and supplies for dogs, cats and other pets, selected by people who own pets themselves.

Why Maveda

We built Maveda around a few simple commitments that apply to every order, no matter which category you shop.

What you can expect from us

✓ 30-day return guarantee: not happy with your order? Send the item back within 30 days.

✓ Fast order processing: orders are typically processed and prepared for shipping within 2 to 3 days.

✓ Free shipping: no surprises at checkout on your order.

✓ Secure checkout: your details and payment are encrypted and protected on every order.

✓ Dedicated customer support: a team that actually helps with questions about an order, product, or return.

Quality & Trust

Trust is built by being clear and reliable at every step of the process, from how a product is selected to the moment your order arrives.

How we work

Every part of your order, from range to checkout, is built to earn your trust.

We review new products before they're added to the range, keep our order processing times short, and make sure your payment details are handled over a secure, encrypted connection.

Product range

Products are selected for usefulness and quality, not added simply to make the catalogue look bigger.

Orders

Processed within 2 to 3 days, with a confirmation as soon as your order ships.

Payments

Secure, encrypted checkout on every transaction, regardless of the payment method you choose.

Customer support

A dedicated team you can reach directly by email for questions, changes, or returns.

Our Promise

We stand behind every order placed through Maveda. This isn't loose marketing language, it's what we hold ourselves to.

What we promise

✓ Statutory right of withdrawal: as a customer in the Netherlands, you have a 14-day cooling-off period to cancel your order, in line with EU consumer rights regulation.

✓ Honest product information: descriptions, images and specifications on our product pages accurately reflect what you're ordering.

✓ Transparent pricing: the price you see at checkout is the price you pay, with no hidden costs.

✓ Secure checkout: all of your details are transmitted encrypted and handled securely.

✓ Personal support: if something goes wrong with your order, our support team is available by email.

✓ EU consumer rights fully respected: your statutory rights as a consumer in the Netherlands are always honored, including the right of withdrawal and other EU consumer protections.

A tip for a smooth return

Keep the original packaging where possible and reach out to us at contact@maveda.nl before sending an item back, so we can process your return quickly. Our support team is happy to walk you through the exact steps for your order.

Contact

Have a question about an order, a product, or how we operate? We would love to hear from you.

Get in touch with Maveda

Speak directly with our support team.

We answer every message as quickly as we can. Send us an email and we'll help you out.

Response time

Our support team handles every message personally and responds as quickly as possible to questions about orders, products and returns.